What is BS EN ISO 9001:2015 Quality management systems?
BS EN ISO 9001 is a national standard which specifies requirements for a QMS where an organization needs to demonstrate its ability to consistently provide products that meets customer and applicable regulatory requirements


Aims to enhance customer satisfaction through the effective application of the system. This includes processes for continual improvement of the system and the assurance of conformity and applicable regulatory requirements. Achievement of certification is based on an external surveillance audited by an approved body who will require the organization to demonstrate its policies and procedures meet the standards criteria.

What is a Total Quality Management System?
This is a system that is based on the ISO standard but is more defined to the company’s needs and does not require external accreditation, but it does demonstrate to an organization’s customers, who may not require evidence of a national certification, that the organization does have a quality system. 


A14 for both of the above systems has a number of years' experience in assisting organizations in developing and producing the required documentation both to meet the standard and the expectations of their customers by the introduction of good practice and processes, systems, policies and behaviours, that help achieve customer satisfaction 


To arrange a free introductory meeting to discuss your relevant requirement relating to a quality management system and establish a quote, contact us now on 01379 854486 or email to info@a14ea.co.uk